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We are always ready to help!
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Frequently Asked Questions
Please read our FAQ before opening a ticket on the right..
We offer Express Shipping via Startrack Express for your parcels at a flat rate. No surprises here!
Our payments are powered via Stripe Australia, and we can happily accept any VISA, Mastercard, or American Express Card transaction, with a billing address located in Australia.
Delivery to anywhere in Australia is usually overnight, with delivery to regional areas, and West Coast Deliveries on average taking 2-3 days.
Protected by SSL, our shop is served over an encrypted connection to your browser, and your payment information is transmitted directly to Stripe via secure links.
Check your email as soon as you place your order for your Tax Invoice, and your tracking information will be sent by Shippit as soon as your order is processed.
Of course. HTEK in Australia is distributed by Hawk Comms Pty Ltd, and you will be issued a tax invoice upon ordering.
Can We Help?
Our Support Team are always ready to help and answer any questions you may have! Open a support ticket below, and our team will be in touch with you as soon as they are able.